- General Hotel Information
- Services and Programs
- Guest Services
- Meetings and Events
- Spa and Fitness
- Hotel Policies
- Communications
- Closest Airport
- Railway Station
- Rental Car Information
- Public Transportation
- Shuttle Services
Q: Where is the Trump International Hotel & Tower® located?
A: The hotel is located at 1 Central Park West, New York, New York. It's situated where Central Park meets Columbus Circle.
Q: What is The Trump Card® Privileges Program?
A: It is a free loyalty program that allows members to enjoy a tailored guest experience and earn points on all qualified stays.
Q: What benefits do The Trump Card® Privileges Program members receive?
A: Members can redeem points for complimentary nights, save preferences in a customized member profile for a personalized stay, receive prioritized early check-in and check-out, and get members-only offers via email.
Q: How do I enroll in The Trump Card® Privileges Program?
A: You can enroll on our website to start earning credits and work towards Exclusive Gold and Exclusive Platinum levels.
Q: What is the Trump Attaché® service?
A: The Trump Attaché® service is a customized service designed to anticipate your needs and grant requests, making your hotel stay feel like a return home. It goes beyond traditional concierge or butler services.
Q: What types of services does The Trump Attaché® service provide?
A: Services include pre-arrival and departure transportation setup, dining suggestions and reservations, personal assistance and shopping, museum and attraction tickets, grocery stocking, special amenity setup, pet walking, nanny services, personal training, floral arrangement requests, and messenger services. Requests are based on location and availability, and some services may have rates.
Q: What services are available for children?
A: The Trump® Kids program offers amenities and services for younger guests, such as Parent & Me tandem treatment at the spa, coloring books and sunglasses, kids' robes and slippers, a city map with kid-friendly activities, use of the swimming pool, rollaway beds, board games, children's books, and an in-suite children's movie channel (rates apply).
Q: Is luggage storage available?
A: Yes, luggage storage is available through the bell attendant.
Q: Does the hotel offer business support services?
A: Yes, the hotel has business center services that offer a full range of business support services.
Q: Where is the business center located?
A: The business center is located on the concourse level.
Q: What is the check-out time?
A: Check-out time is noon.
Q: What should I do if I want to extend my stay or need a late check-out?
A: Please contact the front desk.
Q: Do suites have fully equipped kitchens?
A: Yes, every one of our luxury suites features a fully equipped gourmet kitchen. Designed for your convenience and comfort, each kitchen includes premium appliances, cookware, dinnerware, and glassware, allowing you to prepare meals and dine in the privacy of your suite. Whether you're staying for a long-term visit or simply prefer to enjoy a home-cooked meal, our in-suite kitchens provide the perfect blend of residential convenience and five-star luxury, all just steps from Central Park.
Q: Is there a fitness center and spa?
A: Yes, the hotel has a fitness center and spa.
Q: What are the hours of operation for the fitness center and spa?
A: Fitness & Pool Hours:
Monday - Friday: 6:30am - 9:30pm
Saturday & Sunday: 8:00am - 8:00pm
Spa Treatment Hours:
Monday - Friday: 9:00am - 8:00pm
Saturday & Sunday: 9:00am - 7:00pm
Q: How can I arrange for in-suite floral services?
A: Please contact the Attaché Guest Service Department.
Q: What in-room dining options are available?
A: Guests can enjoy award-winning cuisine from Jean-Georges in their hotel suite or guest room.
Q: What are the hours for in-room dining?
A: Breakfast: 7:00am - 11:00am
Lunch: 12:00pm - 3:00pm
Dinner: 5:00pm - 10:00pm
All Day Dining: 12:00pm - 10:00pm
Late Night: 10:00pm - 1:00am
Q: Is there a signature restaurant in the hotel?
A: Yes, Jean-Georges is the signature restaurant.
Q: What type of cuisine does Jean-Georges Restaurant offer?
A: The restaurant features exquisitely crafted dishes blending French, American, and Asian influences.
Q: What is the dress code for Jean-Georges Restaurant?
A: Business attire is required. Gentlemen are required to wear a jacket for dinner. A tie is not required. Jeans and tennis shoes are NOT permitted in the formal dining room.
Q: What are the hours of operation for Jean-Georges Restaurant?
A: Lunch:
Tuesday - Saturday: 12:00pm - 1:00pm
Sunday & Monday: Closed
Dinner:
Sunday - Thursday: 5:00pm - 9:30pm
Friday & Saturday: 4:45pm - 9:30pm
Q: Is there a more casual dining option available?
A: Yes, Nougatine offers a sophisticated, casual venue with signature and seasonal dishes.
Q: Is parking available at the hotel?
A: Yes, valet parking is available.
Q: Is there a shop in the hotel?
A: Yes, The Trump Store offers exclusive Trump retail products.
Q: What type of products does The Trump Store sell?
A: The store features exclusive Trump retail products and collections inspired by our iconic destinations across the globe, featuring Trump Hotels scented candles, bath robes, linens, spa products, and more.
Q: Is a wake-up call service available?
A: Yes, the hotel provides a 24 hour wake-up call service.
Q: Are meeting spaces available at the hotel?
A: Yes, meeting spaces are available for high-level meetings and luxury events.
Q: What meeting space options are offered?
A: The Executive Boardroom and Durland Room.
Q: What is the capacity of The Executive Boardroom?
A: The Executive Boardroom holds up to 32 meeting attendees or 40 social event guests.
Q: What is the capacity of the Durland Room?
A: The Durland Room is a pre-set boardroom for 10 guests.
Q: Can the hotel host weddings and social events?
A: Yes, the hotel offers options for intimate wedding dinners, post-wedding brunches, and ceremonies. You can have your custom menus catered by Michelin Two-Star restaurant Jean-Georges.
Q: What spa services are offered?
A: The spa offers massages, body therapies, facials.
Q: What are the age requirements for spa services?
A: Spa guests must be 15 years of age to receive services. Guests under 18 require parental consent or an accompanying parent. No one under 14 is permitted in the fitness center.
Q: What are the age restrictions for the fitness center and pool?
A: No one under 14 years of age is permitted in the fitness center. Children under 18 are permitted in the pool area only with adult supervision.
Q: What are the fitness center features?
A: The fitness center is equipped with strength and conditioning equipment by Life Fitness, Peloton® Bikes, free-weights, a stretching area, fitness accessories, and a 55-foot indoor saltwater heated swimming pool.
Q: Is there a pool at the hotel?
A: Yes, there is a 55-foot indoor heated saltwater pool.
Q: What is the hotel's cancellation policy for spa appointments?
A: Cancellations or changes must be made 24 hours prior to the appointment time. Full treatment value will be charged for late cancellations or no-shows.
Q: What should I wear at the spa?
A: A robe, slippers, and personal locker will be provided upon arrival at the spa.
Q: What should I wear at the fitness center?
A: Proper athletic attire and footwear are required on the fitness floor.
Q: Is it okay to use cellular phones in the spa and fitness center?
A: As a courtesy to all of our guests, please refrain from using your phone while in the spa and fitness center. Please turn off or set your phone to vibrate..
Q: What is the hotel's policy on valuables at the spa?
A: We recommend that you do not bring valuables into the spa. The spa is not responsible for damage or loss of your personal belongings.
Q: What forms of payment are accepted at the spa?
A: All major credit cards are accepted.
Q: Can I charge services to my room?
A: Yes, hotel guests may charge services to their room. Taxes and gratuities are not included in prices listed. For your convenience, a 20% service charge will be included on your final bill.
Q: Are gift certificates available for the spa?
A: Gift certificates are available in the spa or by phone. We are happy to assist you with creating a personalized spa experience for any occasion.
Q: Can I make local, regional, long distance, and international calls from my room?
A: Yes, you can make local, regional, long distance, and international calls from your room.
Q: How do I access my voicemail?
A: Guests can access their voicemail from their room by pressing the "messages" key on the phone.
Q: Is internet access available?
A: Complimentary Wi-Fi access is available in rooms and public areas. Premium high-speed internet access is also available for purchase.
Q: What is the closest airport to the hotel?
A: LaGuardia Airport (LGA) is the closest airport to the hotel.
Q: How far is the hotel from the closest airport?
A: Distance: Approximately 9 miles from the hotel.
Driving time: About 45 minutes to an hour, depending on traffic.
Q: What is the best way to get from the airport to the hotel?
A: Most convenient: Private car service (reservations required through the Concierge). Prices vary by vehicle type and airport (LaGuardia, JFK, or Newark).
Most cost-effective:
From JFK: Taxi – Flat rate of $85 plus tolls and gratuity.
From LGA: Taxi – Metered fare, approximately $60 – $90 depending on traffic.
Q: How long does it typically take to get to the airport from the hotel?
A: Approximately one hour, depending on traffic conditions.
Q: What is the nearest railway or train station?
A: Penn Station / Moynihan Train Hall, located between 8th and 9th Avenues, and 31st – 33rd Streets, directly across from Penn Station on the west side of 8th Avenue.
Q: How far is the hotel from the nearest station?
A: Approximately 1.5 miles, or about 30 short blocks.
Q: What are the transportation options from the railway station to the hotel?
A: Taxi: 20 – 30 minutes depending on traffic (non-reserved).
Uber/Lyft: 20 – 30 minutes depending on traffic (via mobile app).
Subway: About 15 minutes – take the A, C, or 1 lines to 59th Street–Columbus Circle Station, located directly in front of the hotel.
Private Car: Available by reservation; charged hourly (2-hour minimum).
Q: Do you have a partnership or recommended rental car company?
A: Yes. The hotel partners with Hertz and Enterprise.
Q: Do you offer guest parking for rental cars? What is the cost?
A: Yes, parking is available for guests.
Regular (compact or sedan): $95 per 24 hours, no in/out privileges.
Regular SUV: $105 per 24 hours, no in/out privileges.
Oversized SUV: $115 per 24 hours, no in/out privileges.
Q: Can I arrange for a rental car to be delivered to the hotel?
A: Yes, delivery and pickup can be arranged through Hertz or Enterprise. Additional fees apply.
Q: What public transportation options are available near the hotel?
A: Subway and bus
Q: Where is the nearest public transportation stop located?
A: The 59th Street–Columbus Circle Station is directly in front of the hotel.
Q: What are the transportation options?
A: The concierge team is here to assist with all transportation needs. We can arrange a variety of services, including:
Car and Limo Services: We can book town cars, SUVs, or limousines for private transportation to and from the airports (JFK, LaGuardia, and Newark) or for travel within the city.
House Car Service: The hotel offers a complimentary house car service for short trips within a certain radius. It operates on a first-come, first-served basis from 10:00am to 8:00pm daily.
